New Updated Standards & Satisfaction

Check out new materials of Standards and Satisfaction of AI, which is approved in last IPM 2017. Key changes include:

  • There is no more SnS – just Standards (16 Standards of Value Delivery) and Satisfaction (NPS)
  • Change in Standard order
  • Yes/No survey to check delivery of Standards

Attached file include: IPM workshop presentation & IPM Communication Final 

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